How do therapists feel about using digital tools in therapy?

A 2026 study surveyed Swiss mental health professionals to understand their perceptions and knowledge of the integration of digital interventions with face-to-face treatment (sometimes referred to as Blended Therapy or BT). The study revealed a notable gap between clinical potential and professional readiness. Participants reported limited knowledge of BT and only moderate acceptance of its implementation. While general attitudes were "somewhat positive," the actual usage remains low; most practitioners utilize teletherapy (video) but rarely integrate other digital tools like self-management modules or chat-based support.

Professionals viewed BT as highly suitable for mood disorders and stress-related conditions and least appropriate for schizophrenia or intellectual disabilities. Acceptance varied by clinical setting, with the highest willingness for outpatient care and the lowest for acute inpatient settings. Key benefits were increased treatment flexibility, the ability to "outsource" psychoeducation, and improved efficiency and patient self-efficacy. Concerns included data security, insurance coverage, and potential disruptions to the therapeutic alliance.

Practitioners expressed a clear desire for "evidence-based add-ons" that complement, rather than replace, the human element of therapy. The authors conclude that for BT to move from research into routine care, addressing knowledge gaps through specialized training and resolving structural barriers—particularly financial reimbursement and seamless software integration—is essential.

Citation: Kneubühler A, von Känel E, Grgic K, Munkovic E, Berger T, Bielinski L

Blended Therapy From the Perspective of Mental Health Professionals in Routine Mental Health Care: Mixed Methods Analysis of Cross-Sectional Survey Data

JMIR Ment Health 2026;13:e78079

URL: https://mental.jmir.org/2026/1/e78079

DOI: 10.2196/78079